How to Raise a Complaint

Last updated: October 2026

Everyone who contacts Outhundred Concrete should be treated fairly. If something went wrong, tell us. This page explains how to file a complaint and what happens afterward. It is a general template, not legal advice.

Topics You Can Bring to Us

You may contact us about:

• Your experience when calling or messaging Outhundred Concrete
• How your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

Problems With a Provider

Providers in our network are independent businesses. Each is responsible for its own estimates, pricing, workmanship and customer service. If you have a problem with work at your home, raise it with the provider first and keep a written record.

Please tell us as well. Feedback about providers helps keep our network honest, and providers who repeatedly fall short may be removed. Understand, though, that Outhundred Concrete cannot settle contract disputes, refund money paid to a provider or act on a provider's behalf.

Filing a Complaint

Email contact@outhundred.buzz and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you know it
• A short account of what happened and the outcome you want

After You Write

We will confirm by email that your complaint arrived, usually within a few business days. We then look into what happened, which may include contacting the provider. After that, we reply with our findings and any steps we plan to take.

Still Not Satisfied?

If our answer does not settle things, reply and ask us to look again. You may also contact your state consumer protection office or attorney general, or your local Better Business Bureau. Your state's contractor licensing board may be able to help with licensed providers.

Contact

Email: contact@outhundred.buzz